Frequently Asked Questions

Got Questions?

Everything you need to know about shopping with Aaha By Archa.

Orders & Shipping

We deliver across India in 2–4 business days. Orders are dispatched within 1 business day of placement.

Standard shipping is ₹80. Orders above ₹2,999 ship free.

Currently we ship within India only. International shipping is coming soon — follow us on Instagram for updates.

Once your order is dispatched, you'll receive a tracking link via email and SMS. You can also WhatsApp Archa directly for updates.

Returns & Exchanges

We accept returns within 7 days of delivery. Items must be unworn, unaltered, and in original packaging with tags intact.

WhatsApp or email us with your order number and reason for return. We'll guide you through the process. Refunds are processed within 5–7 business days of receiving the item.

Yes, exchanges are welcome subject to availability. Please contact us within 7 days of delivery to arrange.

Products & Sizing

All sarees are 5.5 metres and include a blouse piece of approximately 0.8 metres, unless otherwise stated on the product page.

We photograph every saree in natural light to represent colours as faithfully as possible. Minor variations may occur due to screen settings.

Silk sarees should be dry cleaned. Cotton and linen sarees can be gently hand washed in cold water. See our Fabric Care Guide for full details.

Payments

We accept credit/debit cards (Visa, Mastercard, RuPay, Maestro) securely via PayU. All transactions are encrypted and safe.

Yes. Payments are processed by PayU, a trusted and PCI-DSS compliant payment gateway. We never store your card details.

Still have questions?

Archa personally responds to every message.